044-4958-3088; 044-4958-3089; 7358857555 (12 PM to 10 PM)

Welcome to Bindaas Rasoi – A unit of Livens Food Services LLP, located at bindaasrasoi.com (our “Site”)! Please read these Terms of Use (these “Terms”) carefully because they govern your use of our Site, and the other services we provide via our Site (our Site, and our other services will be referred to as the “Services”).

Agreement to Terms

By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.

Changes to Terms or Services

We may modify these Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site. It’s important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you can’t use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Who May Use the Services

Eligibility

You may use the Services only if you are at least 18 years old and capable of forming a binding contract with Bindaas Rasoi and are not barred from using the Services under applicable law. If you’re under 18 years old, you may not use any of our Services.

Registration and Your Information

If you want to use features of the Services you’ll have to create an account (“Account”). You can do this on our Site or through your account with certain third-party social networking services, such as Facebook or Twitter (each, an “SNS Account”). If you choose the SNS Account option, we’ll create your Account by extracting from your SNS Account certain personal information, such as your name, email address, and other personal information that your privacy settings on the SNS Account permit us to access.

It’s important that you provide us with accurate, complete, and up-to-date information for your Account, so you agree to update such information, as needed, to keep it accurate, complete, and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and that you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them, so please keep your password secret and secure.

We want to keep all our users safe and happy, so we reserve the right, in our sole discretion, to disable, suspend, cancel, or delete any Account for any reason, or to refuse any user access to any of our Services, if we think doing so will help keep things safe and enjoyable for everybody.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose your information.

The Services

We provide a platform through which users can buy quality meals and food items (the “Meals”). You can purchase Meals at fixed prices on a one off basis or by joining our Meal delivery subscription program (“Subscription Program”). (Check out the Section below titled “Meal Subscription Program” for further information on Bindaas Rasoi’s program).We want you to love not just the Meals you find on our Site but also the whole experience you get from using our Services. We’re confident that you’ll love Bindaas Rasoi, but please understand that you use our Services at your own risk. You agree to hold us, as well as our officers, directors, agents, and employees (jointly and severally, our “Affiliates”) not liable, to the full extent permissible under all applicable law, for any harm, loss, or damage that may come to you or to anyone else as a consequence of your use of our Services.

Buying Meals

General. When you buy a Meal on a one off basis or as part of a subscription through any of our Services (such purchase, a “Transaction”), we may ask you to supply additional information relevant to your Transaction, including, without limitation, your credit-card number, the expiration date of your credit card, and your address(es) for billing and delivery (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information, whether you provide it in the course of a Transaction or in connection with your Account. When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and to charge your payment method for the type of Transaction you have selected; you may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information).

All sales are final. But if something unexpected happens in the course of fulfilling your order, we reserve the right to cancel your order for any reason; if we cancel your individual order or an order part of a subscription, we’ll refund any payment you may already have remitted to us.

Bindaas Rasoi Programs

From time to time Bindaas Rasoi may make different programs available via the Services, including our Membership Program and Subscription Program (each a “Bindaas Rasoi Program”). All Bindaas Rasoi Programs may not be available in all delivery areas. If you are located in an included area, you can join a Bindaas Rasoi Program by signing up and paying a monthly or annual membership fee (“Program Fee”), as applicable. Meal orders part of a Bindaas Rasoi Program cannot be combined with any other discount offers or promotions. The Program Fee (plus any applicable taxes and other charges) will be charged to your payment method at the beginning of the paying portion of your membership or subscription and each month or year thereafter at the then current rate depending on the type of Bindaas Rasoi Program you have selected. We automatically charge your payment method each month or year, as applicable, on the calendar day corresponding to the commencement of your membership or subscription. In the event your membership or subscription began on a day not contained in a given month, we may charge your payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your membership on January 31st, your next payment date is likely to be February 28th, and your payment method would be billed on that date. For our Subscription Program, in addition to the Program Fees, you will also be charged fees for any recurring Meal orders that you place as part of your subscription (“Meal Order Fee”). The Meal Order Fee for a particular day during your subscription period will vary depending on the Meal suggestions generated by the Services for you based on your selected preferences and any modifications you make to your subscription thereafter. The Meal Order Fee (plus any applicable taxes and other charges) for a particular order will be charged to your payment method in the 24 hour period prior to the delivery time scheduled for the order.

By entering into these Terms, you acknowledge that the Bindaas Rasoi Program you select has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your membership or subscription by you or Bindaas Rasoi. We may also periodically authorize your payment method in anticipation of applicable fees or related charges. Memberships and subscriptions continue until cancelled by you, the particular Bindaas Rasoi Program is cancelled by us or we terminate access to or use of the Services in accordance with these Terms.

Changing or Cancelling Recurring Meal Orders. You may change or cancel any reoccurring meal order you have scheduled for a particular day as part of a subscription at any time up to 24 hours prior to the delivery time scheduled for the order. Thereafter, the order cannot be changed or cancelled and your payment method will be charged the applicable Meal Order Fee as stated herein. Canceling a specific Meal order which is part of a subscription does not cancel your subscription. Instructions for cancelling your subscription are stated below under the Section titled “Cancellation of Subscriptions”

Cancellation of a Bindaas Rasoi Program. You may cancel your membership or subscription to a Bindaas Rasoi Program at any time. AS STATED ABOVE, ALL SALES ARE FINAL. YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE PROGRAM FEE PAID FOR THE THEN CURRENT MEMBERSHIP OR SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION. If you cancel, you can continue to enjoy your membership or subscription to reoccurring meal orders through the end of your billing period. To cancel, you can either (i) email us at admin@bindaasrasoi.com and follow any instructions, if any, we provide to you in response to your cancellation request. You will be responsible for all Program Fees and an applicable Meal Order Fees (plus and applicable taxes and other charges) incurred before the effective date of your cancellation.

Free Trials. Bindaas Rasoi may offer free trials of Bindaas Rasoi Programs for a specified period time. If we offer you a free trial, the specific terms of your free trial will be provided at registration and/or in the promotional materials describing the trial. Free trials may not be combined with any other offer. Except as may otherwise be provided in the specific terms for the free trial offer, free trial memberships and subscriptions are only available to users who have not previously participated in the Bindaas Rasoi Program in connection with which the trial is being offered. Unless you cancel your membership or subscription prior to the end of your trial, we (or our third party payment processor) will begin charging your payment method on a recurring basis for the Program Fee (plus any applicable taxes and other charges) at the frequency you have chosen until you cancel your membership or subscription. Instructions for cancellations are stated above under the Section titled “Cancellation of a Bindaas Rasoi Program”. You will not receive a notice from us that your free trial has ended or that the paid portion of the applicable membership or subscription has begun. We reserve the right to modify or terminate free trials at any time, without notice and in our sole discretion.

Meal Subscription Program. By joining our Subscription Program you will receive a discount on the price of certain types of Meal orders included in the program at the time you join. The Subscription Program is not available in all delivery areas. If you are located in an included area, you can join the Subscription Program by signing up and paying a monthly subscription fee (“Subscription Fee”). Meal orders part of the Subscription Program cannot be combined with any other discount offers or promotions. The Subscription Fee (plus any applicable taxes and other charges) will be charged to your payment method at the beginning of the paying portion of your subscription and each month thereafter at the then current rate. We automatically charge your payment method each month on the calendar day corresponding to the commencement of your subscription. In the event your subscription began on a day not contained in a given month, we may charge your payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your subscription on January 31st, your next payment date is likely to be February 28th, and your payment method would be billed on that date. In addition to the Subscription Fees, you will also be charged fees for any recurring Meal orders that you place as part of your subscription (“Meal Order Fee”). The Meal Order Fee for a particular day during your subscription period will vary depending on the Meal suggestions generated by the Services for you based on your selected preferences and any modifications you make to your subscription thereafter. The Meal Order Fee (plus any applicable taxes and other charges) for a particular order will be charged to your payment method in the 24 hour period prior to the delivery time scheduled for the order.

By entering into these Terms, you acknowledge that your subscription has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your subscription by you or Bindaas Rasoi. We may also periodically authorize your payment method in anticipation of applicable fees or related charges. Your subscription continues until cancelled by you or we terminate access to or use of the Services in accordance with these Terms.

Changing or Cancelling Recurring Meal Orders. You may change or cancel any reoccurring meal order you have scheduled for a particular day as part of a subscription at any time up to 24 hours prior to the delivery time scheduled for the order. Thereafter, the order cannot be changed or cancelled and your payment method will be charged the applicable Meal Order Fee as stated herein. Canceling a specific Meal order which is part of a subscription does not cancel your subscription. Instructions for cancelling your subscription are stated below under the Section titled “Cancellation of Subscriptions”.

Cancellation of Subscriptions. You may cancel your subscription to the Subscription Program at any time. As stated above, all sales are final. You will not receive a refund of any portion of the Subscription Fee paid for the then current subscription period at the time of cancellation. If you cancel, you can continue to enjoy your subscription and receive the discount for any reoccurring Meal order through the end of your monthly billing period. For clarity, the discount does not apply to one time Meal orders outside of the Subscription Program. To cancel, you can email us at admin@bindaasrasoi.com and follow any instructions, if any, we provide to you in response to your cancellation request. You will be responsible for all Subscription Fees and any applicable Meal Order Fees (plus any applicable taxes and other charges) incurred before the effective date of your cancellation.

Free Trials. Bindaas Rasoi may offer free trial subscriptions for a specified period time. If we offer you a free trial, the specific terms of your free trial will be provided at registration and/or in the promotional materials describing the trial. Free trial subscriptions may not be combined with any other offer. Except as may otherwise be provided in the specific terms for the free trial offer, free trial subscriptions are only available to users who have not previously subscribed to the Subscription Program in connection with which the trial is being offered. Unless you cancel your subscription prior to the end of your trial, we (or our third party payment processor) will begin charging your payment method on a recurring basis for the Subscription Fee (plus any applicable taxes and other charges) until you cancel your subscription. Instructions for cancelling your subscription are stated above under the Section titled “Cancellation of Subscriptions”. You will not receive a notice from us that your free trial has ended or that the paid portion of your subscription has begun. We reserve the right to modify or terminate free trials at any time, without notice and in our sole discretion.

We make a conscientious effort to describe and display every Meal accurately on our Site. Because all our Meals are handcrafted by excellent chefs, however, occasionally a Meal you receive won’t look or taste exactly as it was described or depicted to you. You understand that this is normal, and you agree to accept such a Meal, regardless of reasonable variation from its description or depiction. We can’t and don’t guarantee the accuracy or completeness of any description or depiction of any Meal. We reserve the right to change or update any such description or depiction and to correct errors, inaccuracies, or omissions at any time without giving you notice.

We can’t guarantee that every Meal will arrive exactly within the timeframe we give you when you initiate a Transaction. If a Meal arrives early or late, you agree that you will still accept the Meal and release us from all liability for any loss, damage, or inconvenience that you encounter as a result of early or late delivery.

If you have a complaint or dispute concerning a Meal you’ve purchased through our Services, please contact us, and we’ll try to fix the problem in the manner we deem appropriate, in our discretion.

Feedback

We welcome feedback, comments, and suggestions for improvements to our Services (“Feedback”). You can submit Feedback by emailing us at suggestions@bindaasrasoi.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon, and otherwise exploit the Feedback for any purpose.

Content and Content Rights

For purposes of these Terms, “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Services.

Content Ownership, Responsibility, and Removal

We don’t claim any ownership rights in any Content that you make available through the Services, and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. Subject to the foregoing, we and our licensors exclusively own all right, title, and interest in and to the Services, including all associated intellectual-property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary-rights notices incorporated in or accompanying our Services or any Content.

Your Rights in Our Content

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicenseable license to access and view the Content solely in connection with your permitted use of our Services and solely for your personal and non-commercial purposes.

General Prohibitions and Our Enforcement Rights

You agree not to do any of the following:

  1. Use, display, mirror, or frame (i) our Site or any individual element within our Site, Services, or App; (ii) Bindaas Rasoi’s name or any Bindaas Rasoi trademark, logo, or other proprietary information; (iii) the layout and design of any page or form contained on a page without Bindaas Rasoi’s express written consent;
  2. Access, tamper with, or use non-public areas of the Site Bindaas Rasoi’s computer systems, or the technical delivery systems of Bindaas Rasoi’s providers;
  3. Attempt to probe, scan, or test the vulnerability of any Bindaas Rasoi system or network or breach any security or authentication measures;
  4. Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Bindaas Rasoi or any of Bindaas Rasoi’s providers or any other third party (including another user) to protect the Site, Services, or any of their Content;
  5. Attempt to access or search the Site, Services, or any of their Content or download any Content from them through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data-mining tools, and the like) other than the software or search agents provided by us or other generally available third-party web browsers;
  6. Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation;
  7. Use any meta tags or other hidden text or metadata utilizing a Bindaas Rasoi trademark, logo URL, or product name without our express written consent;
  8. Use the Site, Services, or any of their Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;
  9. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting or in any way use the Site,  Services, or any of their Content to send altered, deceptive, or false source-identifying information;
  10. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Site, Services, or any of their Content;
  11. Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or Services;
  12. Collect or store any personally identifiable information from the Site or Services from any other user without the user’s express permission;
  13. Impersonate or misrepresent your affiliation with any person or entity;
  14. Violate any applicable law or regulation; or
  15. Encourage or enable any other individual to do any of the foregoing.

Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

We’re not responsible for the availability of outside websites or resources linked from our Site. We don’t endorse and aren’t responsible or liable for any content, advertisements, products, or other materials on or available from such websites or resources. You understand and agree that we won’t be responsible or liable, directly or indirectly, for any damage or loss caused, or alleged to be caused, by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or resources.

Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at admin@bindaasrasoi.com. Upon any termination, discontinuation, or cancellation of Services or your Account, the following Terms will survive: content ownership, warranty disclaimers, limitations of liability, and dispute resolution.

Warranty Disclaimers

THE SERVICES AND MEALS ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

Indemnity

You will indemnify and hold harmless Bindaas Rasoi and our officers, directors, employee, and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or (ii) your violation of these Terms.

Limitation of Liability

NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR MEALS WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONSUMPTION OF MEALS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE SERVICES, OR FROM ANY MEALS YOU HAVE RECEIVED EXCEED THE AMOUNTS YOU HAVE PAID TO BINDAAS RASOI FOR USE OF THE SERVICES OR ONE HUNDRED RUPEES, IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO US, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

Dispute Resolution

Governing Law

These Terms and any action related to them will be governed by the laws of the Chennai court, Tamil Nadu, India without regard to its conflict of laws provisions.

Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given: (i) by us via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Contact Information

If you have any questions about these Terms or the Services, please contact us at admin@bindaasrasoi.com

The services hereunder are offered by Bindaas Rasoi – A unit of Livens Food Services LLP, located at 9, Kamala Street, Sholinganallur, Chennai – 600 119